Last updated: 1 September 2026
This policy applies to appointment bookings, consultations, therapies, prepaid plans, medicines and other products supplied by IDV Ayurveda. Any written estimate, invoice or treatment-plan condition specifically agreed with a patient will apply where relevant.
Appointment changes
Please notify the clinic as early as possible if you need to cancel or reschedule. Missed appointments or late cancellations may be rescheduled subject to availability. Any applicable booking charge will be disclosed before payment.
Completed consultations and therapies
Fees for a consultation, therapy session or service already provided are normally not refundable. Concerns about a completed service should be raised promptly so the clinic can review the clinical and billing record.
Prepaid therapy plans
If a prepaid plan is discontinued before all sessions are used, contact the clinic for an account review. Any eligible refund will be calculated after deducting completed sessions, dispensed items, applicable discounts already used and any disclosed non-refundable charge. Clinical improvement or lack of a desired result alone does not create a refund entitlement.
Medicines and products
Dispensed medicines, oils, opened products, personalised preparations and items that cannot safely be returned are normally not returnable. A damaged or incorrectly supplied item should be reported promptly with the invoice and photographs where possible.
Approved refunds
Approved refunds are returned, where practicable, to the original payment method. Bank or payment-provider processing time may apply. The clinic will communicate the approved amount and expected processing period.
How to request a review
Provide the patient’s name, invoice or receipt, payment date, service involved and reason for the request. Please do not send detailed medical records through an unsecured website form.
Contact
IDV Ayurveda – Ayurvedic Neurotherapy Center
Vinayak Nagar, 7th Cross, Bagalkot, Karnataka 587101
Phone/WhatsApp: +91 86600 50875